Lowest Diagnostic Fee
Trusted by over +1000 local home owners
☆☆☆☆☆ Rated 5 out of 5
Every project below is a real call we got, a real home or business we showed up to, and a real problem we fixed. No stock photos, no made-up stories just the work we do every day across Burnaby, Vancouver, and Coquitlam.
Bernardo called us for a repair we showed up, diagnosed the issue, and got it sorted the same day. Pretty standard so far.
What made this job a bit different: after finishing the repair, I took some time to properly clean the appliance. Dust and buildup around the unit were part of the problem to begin with, so leaving it dirty didn't make sense to me. I also walked the family through a few simple maintenance habits nothing complicated, just the basics that help appliances last longer.
Bernardo mentioned it's not something he'd seen technicians do before. Honestly, it just feels like the right way to do the job.
"Not only did he do a great job and was super efficient, he also took the extra time to clean up the appliance which is not a very common practice by most technicians. He also spent some time providing us tips on how to clean and maintain all other appliances."
Honestly, that meant more to me than any five-star review. It told me that Ben and his family trusted us every single time something went wrong in their home.
Each visit, we diagnosed the issue quickly, explained what needed to be done, and got it fixed right the first time. No unnecessary parts, no return visits, no surprises on the invoice.
"He arrived within 24 hrs of my call and fixed the problems. This company responds quickly, the workmanship is first class and efficient. Tony and his assistant are friendly and knowledgeable and we highly recommend this company."
This customer runs a shop and a pop-up event two locations, two days apart. When something breaks in a business, every hour counts. I've been working with them for a few years now, and the call always gets answered, no matter the time.
Ray and I handled both jobs back to back. We checked what actually needed fixing, told them straight what could wait and what couldn't, and kept the cost down where we could. No padding the invoice, no replacing parts that still had life in them.
Keeping a business running is the whole point. We take that seriously.
"Tony came to two of my locations within two days apart. He knows how important it is to keep a business up and running. His quality of work is top notch, very honest — he will tell you straight up what needs to be fixed and recommend you to save money. If I could give 10 stars, I definitely would!"
