Hi, I’m Tony. If your washing machine has stopped spinning, started leaking, or quit halfway through a cycle, I know exactly how much that throws off your week. The laundry piles up fast. At Comfort Appliance Service we handle washing machine repair and installation in Burnaby every day, for front load, top load, and stackable machines of every major brand. My team and I show up on time, tell you straight what is wrong, and get your washer running again, usually in a single visit.
Whether it quit on you overnight or you just need a new machine hooked up, find your situation below and see what we cover. You get a free diagnosis with every repair call. I tell you exactly what is wrong and what it will cost before I touch a thing. No obligation, no surprises.
Press start and nothing happens? Usually a faulty door latch, a tired timer, or a power issue. I test the simple stuff first so you are not paying for parts you do not need.
Clothes coming out soaking wet? That is often a worn drive belt, a motor coupling, or a clutch. I pin down which one before touching anything.
Washer quits halfway and just sits there? Points to the lid switch, the water pump, or the control board. We test each one and replace only what failed.
A puddle under the machine is usually a worn door seal, a cracked hose, or a bad inlet valve. I trace it to the source and fix it the same visit in most cases.
If it walks across the floor or bangs on the spin cycle, that is usually worn bearings, a suspension problem, or just an unbalanced load. We figure out which.
Water still sitting in the drum after a cycle almost always means a clogged or failed drain pump or a blocked hose. Quick to find, quick to clear.
Front load door locked shut with your laundry trapped inside? Usually a failed door lock or a control error. We get it open and fix the cause.
Musty clothes or a sour smell comes from mould in the seal or detergent buildup. We clean it out and show you how to keep it from coming back.
Hoses connected, machine leveled, and a test cycle run before I leave. You do not touch a thing, it is ready to go.
Tight laundry closet or a stacked washer and dryer? We have installed every layout in Burnaby. It goes in straight and level the first time.
We take the old machine with us so you are not stuck arranging a separate pickup. One visit and it is handled.
No proper hookup where you want the washer? We can run the supply and drain line so your new machine has everything it needs.
Washer being delivered today? Book us for the same window and you will be doing laundry by the evening.
Every hookup is covered. If a hose works loose or anything is off, we come back. No charge and no debate.
Simple from the first call to the last spin cycle. Most jobs are done in one visit.
Tell me the brand, what the washer is doing, and when works for you. We find the closest slot, same day when we can.
We show up on time, open it up, and find the real cause. Then you get a flat price before any work starts.
You give the go ahead. Common parts ride on the van, so most washers are running again the same visit.
We run a full cycle to make sure it spins, drains, and stays put, then hand you a 90 day warranty.
Hundreds of washer calls across Metro Vancouver. Rated 5 stars again and again.
“Our Samsung front load stopped draining and left water sitting in the drum. Tony came the same afternoon, cleared a failed pump, and had it running before dinner. Honest and fast.”
Karen M.
Metrotown, Burnaby
Google Review
“LG washer was banging so hard on the spin cycle we thought it would break. Turned out to be worn bearings. They quoted before starting, fixed it in one visit, and it is dead quiet now.”
Paul T.
Brentwood, Burnaby
Google Review
“Washer quit halfway through a cycle with a full load inside. They found it was the lid switch, replaced it on the spot, and explained everything in plain terms. Fair price too.”
Sophie R.
Edmonds, Burnaby
Google Review
“Needed a new front load washer hooked up in a tight laundry closet. They leveled it, ran a test cycle, and took the old one away. Clean work with no mess left behind.”
Brian N.
Capitol Hill, Burnaby
Google Review
“Stackable washer and dryer install that two other guys said was too tricky. Tony’s team had it in straight and level in about an hour. Highly recommend these folks.”
Linda C.
Deer Lake, Burnaby
Google Review
“Front load door was locked shut with my laundry trapped inside. They got it open, replaced the door lock, and were upfront about the cost the whole way. This is how it should be done.”
James W.
Highgate, Burnaby
Google Review
Common washer parts for LG, Samsung, Whirlpool, Maytag, GE and more. Less waiting around, more same day fixes.
If anything tied to the repair acts up in that window, we come back and make it right. No charge.
You get a set time and we stick to it. Your whole day does not revolve around waiting for a technician.
You see the full cost up front. Nothing gets tacked onto the invoice after the fact. No awkward surprises.
We come to you. These are the Burnaby areas where we handle the most washing machine calls.
Same day in most cases, next day at the latest. A washer down means laundry piling up, so we keep Burnaby slots open for it. Call in the morning and we will find you the soonest window available.
Service calls start at $89, and that amount goes toward the repair if you move ahead. Most washer repairs land between $120 and $320 depending on the part. You always get the full quote before we start anything.
Yes. Front load, top load, stackable, high efficiency, and compact units, across LG, Samsung, Whirlpool, Maytag, GE, Bosch and more. If it washes clothes, we can work on it.
Almost always a clogged or failed drain pump or a blocked hose. It is quick to diagnose, and we clear or replace it on the spot in most cases.
If the machine is under ten years old and the repair is reasonable, fixing it is usually the smart call. We give you the honest read first so you can make the decision.
90 days on parts and labour. If anything connected to the repair fails inside that window, we come back and fix it at no charge. No back and forth about what is covered.
Call now or book online and we will take it from there. Diagnosis, quote, fix, done.
Phone: (778) 743 7677
8980 University Crescent, Burnaby, BC V5A 0B7
Hours: Monday to Friday 7am to 9pm | Saturday and Sunday 7am to 8pm